We Stand Behind Our Products
First Time Returns
The purchase price of the first 60 pills of a NeuroPharm formula that a customer purchases over a lifetime is eligible for a no-return, no stipulations money back guarantee, with in 30-days of the initial purchase date. All you need to do is answer a few questions as to why you did not like the product and refund your money immediately. Refunds processed through credit card transactions may take over a week to appear in bank statements.
Non-First Time Returns
- If you are not satisfied with a product, send it back within 30 days for a full refund.
- Please contact our support team to return a product.
- If less than 80% of the bottle is returned then the refund amount will be adjusted accordingly.
- Please note shipping charges will not be refunded.
- The shipping charge for returning the item is your responsibility.
- Please allow up to three weeks for refunds to be processed.
Please do not request a refund if you have had the product less than two weeks. We offer such a great refund policy because we truly believe in our products and want our customers to give them an honest shot.